Privacy policy

Natal (hereinafter referred to as "this shop") recognizes the importance of protecting our customers' personal information and strives to properly handle and protect it in accordance with the Act on the Protection of Personal Information (hereinafter referred to as the "Personal Information Protection Act") and the following privacy policy (hereinafter referred to as "this Privacy Policy").
1. Definition of Personal Information
In this Privacy Policy, "personal information" means personal information as defined in Article 2, Paragraph 1 of the Personal Information Protection Act, i.e., information about a living individual that can identify a specific individual based on the name, date of birth, or other description contained in the information (including information that can be easily compared with other information and thereby identify a specific individual), or information that includes a personal identification code.
2. Purpose of Use of Personal Information
This shop will use your personal information for the following purposes.
(1) To provide our services.
(2) To provide information about our services and respond to inquiries.
(3) To provide information about our products, services, etc.
(4) To respond to behavior that violates our terms, policies, etc. (hereinafter referred to as "Terms, etc.") regarding our services.
(5) To notify you of changes to our terms, etc. regarding our services.
(6) To help improve our services and develop new services.
(7) To create statistical data related to our services that has been processed into a format that does not identify individuals.
(8) For other purposes incidental to the above purposes of use.
3. Changes to the Purpose of Use of Personal Information
Our shop may change the purpose of use of personal information to the extent reasonably deemed relevant. If we change the purpose of use of personal information, we will notify or publicly announce it to you.
4. Restrictions on the Use of Personal Information
Our shop will not handle personal information beyond the scope necessary to achieve the purpose of use without your consent, except as permitted by the Personal Information Protection Act or other laws and regulations. However, this does not apply in the following cases.
(1) When required by law
(2) When it is necessary to protect human life, body, or property, and obtaining the customer's consent is difficult
(3) When it is particularly necessary to improve public health or promote the healthy development of children, and obtaining the customer's consent is difficult
(4) When it is necessary to cooperate with a national or local government agency, or a party commissioned by either of them, in carrying out duties prescribed by law, and obtaining the customer's consent would likely impede the performance of such duties
5. Proper Acquisition of Personal Information
Our shop will acquire personal information properly and will not acquire it through false or other fraudulent means.
6. Security Management of Personal Information
Our shop will provide necessary and appropriate supervision of our employees to ensure the secure management of personal information against risks such as loss, destruction, falsification, and leakage. Furthermore, when we outsource all or part of the handling of personal information, we will provide necessary and appropriate supervision to ensure the outsourcee's secure management of personal information.
7. Provision to Third Parties
Our shop will not provide personal information to third parties without the customer's prior consent, except when disclosure is permitted under the Personal Information Protection Act or other laws and regulations. However, the following cases do not constitute provision to third parties as defined above.
(1) When personal information is provided in connection with our shop outsourcing all or part of the handling of personal information to the extent necessary to achieve the purpose of use.
(2) When personal information is provided in connection with business succession due to a merger or other reason.
(3) When personal information is jointly used in accordance with the provisions of the Personal Information Protection Act.
8. Disclosure of Personal Information
When a customer requests disclosure of personal information pursuant to the Personal Information Protection Act, our shop will disclose the information to the customer without delay after confirming that the request came from the customer themselves (we will notify the customer if the personal information does not exist). However, this does not apply when our shop is not obligated to disclose the information under the Personal Information Protection Act or other laws and regulations.
We may disclose personal information to payment companies for identity verification, billing confirmation, and credit checks.
9. Correction, etc. of Personal Information
If a customer requests correction, addition, or deletion (hereinafter referred to as "Correction, etc.") of personal information pursuant to the Personal Information Protection Act because the personal information is inaccurate, the Shop will confirm that the request is from the customer themselves, conduct any necessary investigation without delay to the extent necessary to achieve the purpose of use, and based on the results, correct, etc. the personal information and notify the customer accordingly (if it is decided not to make the Correction, etc., the Shop will notify the customer accordingly). However, this does not apply if the Shop is not obligated to make the Correction, etc. under the Personal Information Protection Act or other laws and regulations.
10. Suspension of Use of Personal Information, etc.
If a customer requests us to suspend or delete (hereinafter referred to as "Suspension of Use, etc.") their personal information pursuant to the Personal Information Protection Act on the grounds that their personal information is being handled beyond the scope of the previously announced purposes of use or that it was obtained by false or other fraudulent means, and if we determine that the request is justified, we will verify the customer's identity, promptly suspend the use of the personal information, and notify the customer of this. However, this does not apply if we are not obligated to suspend the use, etc., under the Personal Information Protection Act or other laws and regulations.
11. Use of Cookies and Other Technologies
Our services may use cookies and similar technologies. These technologies help us understand how our services are used and contribute to improving our services. Users who wish to disable cookies can do so by changing their web browser settings. However, disabling cookies may prevent you from using some of the features of our services.
12. Inquiries
For requests for disclosure, comments, questions, complaints, or other inquiries regarding the handling of personal information, please contact the contact information listed in our "Information Based on the Specified Commercial Transactions Act" or use the inquiry form on our shop page.
13. Continuous Improvement
Our shop will appropriately review its operations regarding the handling of personal information, strive for continuous improvement, and may change this Privacy Policy as necessary.